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Creating automated notifications

Splio Knowledge BaseMobile WalletsPlatform management

Creating automated notifications

Automated notifications are a powerful way to automate your animation strategy and reach out to your clients during key moments throughout the lifecycle. We distinguish two types of Automated notifications:

  • recurring (based on a recurring date)

  • and triggered (based on real-time events)

In this guide, we have outlined how both of these notifications work and how to create them in the interface.

Basic principles

  • Think first of the added value of your notification within your existing CRM strategy as explained in this guide. 

  • Engage your users through personalized and efficient messages: the engagement and relationship with your brand will be increased. You can read this guide on good practices to create notifications. 

  • A notification can be recurring (based on an audience) or triggered (by a real-time event). In both cases you will be able to define your automated campaign based on the data available in Mobile Wallets, synced with your CRM or other system.