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Understanding the different campaign statuses

If you are using Campaigns whether you are creating a one-shot campaign or an automation campaign, you may see different statuses.

Below we have listed their description and where they can be found:

 

Status

Where can you find this status?

Description

Draft

One-shot / Automations

A campaign that is currently being edited/created

Running

Automations campaign

For campaigns that are programmed and are currently running

 Scheduled

One-shot

When a campaign has a start date in the future

Cancelled

One-shot

When the sending of a campaign is aborted

On hold

One-shot

Specific to one-shot: a campaign that is paused during the sending

Draining

Automations campaign

Specific to Triggered campaign: when a campaign is stopped, but contacts must finish the flow

Drained

Automations campaign

Status after the draining process has ended

Stopped

Automations campaign

Specific to Triggered campaign: when a campaign is stopped, all contacts are ejected from the flow

Ended

One-shot

Campaign has reached the end date

Sending

One-shot

Only for one-shot campaigns, during the sending of the campaign