Reminding your customers of their points balance
Here, we share a marketing use case to help you set up a reminder about qualifying points remaining before reaching the next tier and non-qualifying points to redeem for rewards.👇
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TIERED PROGRAM
Email your customer to remind them that they are X qualifying points away from upgrading to next tier for more benefits.
TIERED PROGRAM + REWARDS
What's more, why not remind them that they have X points and could get a great reward if they make more purchases?
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💡 You can consult our guide on the Loyalty variables to improve your designs.
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Reward variables & loop used 👇
{{ loyalty.member.program_joined_at }}
{{ loyalty.member.program.name }}
{{ loyalty.member.tier }}
{{ loyalty.member.cardcode }}
{{ loyalty.balance.nq_points }}
{{ loyalty.balance.q_points }}
{{ loyalty.balance.next_expiration.nq_points.balance }}
{{ loyalty.balance.next_expiration.nq_points.date | date: "%Y-%m-%d" }}
{{ reward.expiration_date }}
{{ reward.nq_points_value }}
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Take a look at the first image for the tiered program or the second picture for the tiered + reward program to see what your email would look like!
