High resolution screenshots

Visual communication can be a powerful tool and you should use it to maximize the perceived value of the Pass and so, its adoption. Whether you want to take a screenshot of the Pass for marketing purposes (ie. Email, print.. see: Distributing your pass) or for internal communication, you will need a high-quality image. This guide will help you achieve this result.

What is resolution?

Resolution is a measure used to describe the sharpness and clarity of an image or picture. It is often used as a metric for judging the quality of monitors, printers, digital images, and other software technologies. The units used are pixels and ordered as follows: width x height, for example, 1024 x 768 = 1024 pixels width per 768 pixels height.

Taking high resolution screenshots

1. What resolution do I need?

Screenshots rely on the display resolution, the higher the display resolution, the better the screenshot quality.
To get a screenshot with high resolution, go to your control panel and check your display settings, and increase the display resolution to the highest possible.
If you have several screens, use the one with the highest resolution to take your screenshot.
Depending on how you are going to use your screenshot, the minimum resolution needed for good quality will vary.
For printed material, it is commonly recommended to have a 300 dpi pixel density.
Pixel Calculator can help you calculate the resolution needed for your usage.

2. How to take screenshots from the platform?

Choose a specific user and the info associated by going to this user details and selecting Set as test user. By default, the user is a fake user we created with specific info depending on the language of the project (Elodie Riquer for FR, Mary Grant for EN…)
To take a screenshot from the platform go to Projects > actions > screenshots and choose the presentation that suits your needs.
Click on download screenshot, a PNG will save automatically to your downloads.