Creating your Interaction structure
To define a new interaction, first, go to
Data > InteractionsThen click on
New InteractionGive the interaction a name. The name should tell what the interaction is, eg, visit to a store etc.
Select a channel and source type.
Using interactions for segmentation in Target
First, synchronize your interactions with Splio (via API or Datahub).
Then, you can use them in
Target>Contact filters, to create a campaign population.
Using Interactions for granting points and rewards in Loyalty
Once your Interactions have been synchronized with Splio (via API or Datahub),
You can use them in
Loyalty>Rules, to grant points and/or rewards.